The Enugu Electricity Distribution Company, Plc (EEDC) has again urged its customers to follow due process in seeking to obtain pre-paid metres for their use.
This came as some customers of the power company expressed joy and satisfaction over the installation of smart prepaid meters in their premises in the ongoing Meter Asset Provider (MAP) scheme.
Speaking on progress of the ongoing MAP scheme, the Head of Communications, EEDC, Mr. Emeka Ezeh, said the compnay was working closely with her two Meter Providers (Mojec International Limited and Protogy Global Services Limited), to ensure that the process is hitch free and that the positive experience already recorded is sustained.
Ezeh reiterated that the application is free of charge, both for the online application which is done though EEDC website (www.enugudisco.com) and the hard copy application which is done at the Customer Service Unit in the 18 District Offices.
Payment for the meter is to be made into dedicated bank account as advised in the Demand Note, and not to any individual or group. The Single-Phase Meter goes for N38,841.00 (Thirty-Eight Thousand, Eight Hundred and Forty-One Naira), while the Three Phase meter goes for N70,409.00 (Seventy Thousand, Four Hundred and Nine Naira). These prices are VAT inclusive
In keeping to MAP regulation, customers are to be metered within 10 working days after payment has been made, and from the testimonies of our customers, they were metered in less than four working days after payment.
We, therefore, encourage customers who are still in doubt of the MAP process to log on to www.enugudisco.com and initiate the process by filling the application form, or visit any District Offices to apply for meter, Ezeh added.
Meanwhile, a customer, Mr. Uchendu David, resident of Plot 21, Dr. Godwin Udibe Street, Fidelity Estate, Enugu, whose single phase meter was successfully installed along with other three meters installed for other apartments, expressed excitement over the development.
I feel a bit excited because I have been paying estimated bills, but with the prepaid meter we are good, and with what Im seeing, if EEDC continues the installation this way, people will be happy, he said.
Uchendu applied for the meter via the online meter application platform on the 3rd of July, 2019, and made payment on the 7th of August, 2019, having received the Demand Note, and his meter was installed on the 9th of August, 2019.
In the same vein, Mrs. Agbata Apolonia of 106 Agbani Road, Achara Layout, Enugu and Barr. Okey Ambrose of House 22, Ezike Street, New GRA, Trans Ekulu, Enugu, had their meters installed. They expressed satisfaction on the genuineness of the process.